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  • Brand Definition & Purpose

    Strategic brand vision & purpose
    Value proposition
    Brand Manifesto
    Personality & Expression

  • Brand Platform

    Brand Architecture
    Communications & content direction
    Brand Guidelines
    Rich Content Communications
    Brand Briefs
    Branding Campaigns

  • Brand Stewardship

    Ongoing strategic brand consultation
    Targeting/Segmentation
    Comms Strategy
    Marketing Plan
    Campaign Briefs

  • Signature Brand Behaviours

    Brand behaviour programs
    Brand Experience
    Branded Content

  • Research & Insights

    Trends (Macro & Industry)
    Digital Landscaping Analysis / Positioning Opportunities
    External research (Customers, Decision-makers, Experts)
    From key findings to insights
    Internal Research (Sales, Marketing, R&D, IT etc)
    Commercial Potential
    Online Listening
    Personas, target audiences

  • Performance Marketing

    KPIs & Metrics Definition (Platform, Program, Pulse)
    Integrating KPI Framework across journeys with Media Agency
    Tracking & Optimization (Platform, Program, Pulse)
    On-going Reporting

  • Digital

    Digital Journey Mapping & MOT Identification
    Digital Strategy Design & Roadmaps
    Campaigns
    Digital Prototyping & Delivery (CMCC)

  • Social

    Social Strategy
    Social Persona, Editorial Concept & Social Playbook
    Channel strategy
    Campaigns
    Social Prototyping & Delivery (CMCC)

  • Content

    Content Strategy Design & Roadmaps
    Content Prototyping & Delivery (CMCC)
    Film & Video
    Articles & Native
    Podcasts
    Infographics
    Animations, Motion Graphics & 3D
    Copy (Social Posts, newsletters, ads etc.)
    Testimonials & Business Cases

  • Dialogue

    Dialogue / Loyalty Strategy & creative solutions
    Martech selection
    Data Management & Implementation (External Partner)
    Nurture Flows & Content Delivery

  • Channel & Touchpoints

    Demand & Tech Specs and Vendor Selection
    UX, Design, Functionality, Content Production
    Programming & Implementation (External Partner)